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Indodax Exchange is not accessible to Indonesian crypto investors, so they are worried

Navigasi - One of the crypto exchange platforms in Indonesia, PT Indodax Nasional Indonesia or Indodax, is being complained by users because it is inaccessible.

Indodax Exchange is not accessible to Indonesian crypto investors, so they are worried
Indodax Exchange is not accessible to Indonesian crypto investors, so they are worried


Based on a notification via the company's official Twitter account, Tuesday (19/7/2022) Indodax is in the process of system repair or maintenance which will be completed at 16.00 WIB.

In response to this, the company's management disclosed information about Indodax's long maintenance today. The company said there are several points that need to be conveyed from the maintenance process.

"Indodax held a long maintenance for the update of the trade engine in our system. With this update, INDODAX will have a much more optimal system to serve the buying and selling of crypto for our members," said the company to reporters, Tuesday, July 19, 2022.

"In the future, with the new trade engine, members will be able to transact much more comfortably, much faster and with much more stability," continued company information.

Even so, the company said that users should not feel afraid because all investors' assets are guaranteed to be safe.

"Indodax members don't have to worry about the nominal money and assets in our wallet. We can ensure that members' rupiah money and crypto assets are safe when optimizing our system," said the company.

"Hopefully, from the two information we convey, it can provide clarity of information," concluded the company information.

During the long maintenance, users cannot access the Indodax website and application and carry out all investment activities for the meantime.

"This service improvement is at the same time as the implementation of a new trade engine, in order to provide an investment experience," said Indodax.

"With this optimization, Indodax will have a much more optimal system to serve the buying and selling of crypto for our members," said Indodax management to reporters, Tuesday (19/7).

"In the future, members are expected to be able to transact much more comfortably, much faster, and much more stable," added Indodax's management.

Indodax urges all members to record the long maintenance time and adjust it to the investment activities that users want to do.

Despite extending it until 23.00 WIB, Indodax reminded, the long maintenance process could take longer than scheduled.

"However, don't worry! During the system optimization process, what is owned by Indodax members will always be safely stored in the Indodax system in their respective wallets," said Indodax.

"Indodax members can continue to process deposits and withdrawals as well as transactions that have not been completed after system optimization ends," added Indodax.